These Terms of Use ("Terms") govern access to and use of the Food Farm Hub website, sourcing services, supplier listings, Request for Quotation ("RFQ") services, business matching, introductions, and related services provided by Food Farm Hub ("Food Farm Hub", "FFH", "we", "us", or "our").
By accessing the website, submitting an RFQ, registering or applying as a supplier, submitting company or product information, responding to an opportunity, or otherwise using Food Farm Hub services, you agree to these Terms.
These Terms apply primarily to business-to-business ("B2B") users, including buyers, importers, distributors, retailers, manufacturers, foodservice operators, suppliers, manufacturers, exporters, service providers, and business partners.

1. Role of Food Farm Hub
Food Farm Hub is a B2B sourcing, supplier discovery and business-matching platform.
Our services may include:

• publishing supplier and product information;

• receiving sourcing requirements and RFQs from buyers;

• identifying potentially relevant suppliers;

• introducing buyers and suppliers;

• forwarding business inquiries and contact information;

• arranging meetings or communications;

• providing sourcing, market-entry or business-development support; and

• connecting users with selected business, trading, logistics, export or other service partners.

Unless expressly agreed otherwise in a separate written agreement, Food Farm Hub acts only as an intermediary and facilitator.
Food Farm Hub is not the manufacturer, seller, buyer, importer, exporter, distributor, logistics provider or contracting party in transactions between users.
An introduction, supplier recommendation or business match does not create an agency, partnership, joint venture, employment or representative relationship between Food Farm Hub and any buyer or supplier.

2. Buyer Terms
Buyers using Food Farm Hub agree to provide sourcing requirements that are reasonably accurate and made for a genuine business purpose.
Buyer information may include:

• product requirements;

• specifications;

• estimated quantity;

• target price or budget where provided;

• destination market;

• packaging requirements;

• certification requirements;

• delivery requirements;

• company information; and

• business contact information.

By submitting an RFQ or sourcing request, the Buyer authorizes Food Farm Hub to use and share relevant information with selected suppliers, manufacturers, sourcing partners or other appropriate business partners for the purpose of evaluating and responding to the requirement.
Food Farm Hub may decide, at its discretion, which suppliers or partners receive an inquiry.
Submitting an RFQ does not obligate the Buyer to purchase any product or service.
The Buyer remains responsible for independently reviewing and verifying any supplier before entering into a transaction.
 

3. Supplier Terms
Suppliers must provide accurate, current and reasonably complete information regarding their company, products and services.
Information may include:

• company profile;

• product descriptions;

• product specifications;

• pricing information;

• production capacity;

• minimum order quantity;

• certifications;

• factory information;

• export capability;

• photographs;

• trademarks and logos; and

• contact information.

Suppliers must not knowingly provide false, misleading, outdated or unauthorized information.
The Supplier is responsible for ensuring that products, claims, certifications, specifications, labels, photographs and other information submitted to Food Farm Hub are accurate and legally permitted to be used.
Food Farm Hub may request additional documents or information for verification purposes but is not obligated to independently verify every statement or document submitted by a Supplier.

4. Supplier Listings and Promotional Content
By submitting company, product, image, logo or marketing information to Food Farm Hub, the Supplier confirms that it has the necessary rights and permissions to provide such materials.
The Supplier grants Food Farm Hub a non-exclusive, worldwide, royalty-free right to use, reproduce, adapt, format, publish and display submitted materials for purposes reasonably connected with Food Farm Hub services, including:

• supplier webpages;

• product webpages;

• sourcing activities;

• business matching;

• articles;

• newsletters;

• email marketing;

• search-engine marketing;

• social media;

• presentations; and

• other promotional channels.

Ownership of the Supplier's original intellectual property remains with the Supplier.
The Supplier may request reasonable corrections or removal of its information by contacting Food Farm Hub.

 

5. RFQs, Leads and Business Matching
Food Farm Hub may receive sourcing inquiries through the website, email, telephone, meetings, social media, messaging applications, partners or other business channels.
Food Farm Hub may forward or introduce these opportunities to Suppliers that we consider potentially suitable.
A lead, RFQ, introduction, meeting or contact provided through Food Farm Hub:

• does not guarantee an order;

• does not guarantee that the Buyer will respond;

• does not guarantee that negotiations will proceed;

• does not guarantee payment; and

• does not guarantee that a transaction will be successfully completed.

Food Farm Hub may screen or qualify inquiries but does not guarantee the identity, authority, financial condition, creditworthiness or purchasing intention of any Buyer.
Similarly, Food Farm Hub does not guarantee the production capability, financial condition, certifications, quality, delivery performance or reliability of any Supplier.

6. Direct Negotiation Between Buyer and Supplier
Unless Food Farm Hub has expressly agreed otherwise in writing, Buyers and Suppliers are responsible for negotiating their own commercial arrangements.
This includes:

• prices;

• quantities;

• product specifications;

• samples;

• payment terms;

• Incoterms;

• shipping;

• insurance;

• inspection;

• documentation;

• warranties;

• delivery schedules;

• import and export requirements; and

• dispute resolution.

Any quotation, purchase order, sales contract or other transaction agreement is entered into directly between the relevant Buyer and Supplier.Food Farm Hub is not responsible for obligations arising under those agreements.

7. Due Diligence
Users are responsible for performing appropriate due diligence before entering into any business transaction.
Depending on the transaction, this may include checking:

• legal company registration;

• authorized representatives;

• factory information;

• product samples;

• specifications;

• certifications;

• licenses;

• import and export eligibility;

• intellectual property rights;

• financial or credit information;

• references;

• inspection reports;

• payment arrangements; and

• applicable laws and regulations.

Food Farm Hub may assist with information gathering or introductions but such assistance is not a substitute for the user's own professional, technical, financial or legal review.

8. Product Quality, Safety and Compliance
Suppliers are solely responsible for ensuring that products and services they offer comply with applicable laws, regulations, product standards, labeling requirements and safety requirements.
Buyers are responsible for determining whether products are permitted to be imported, distributed, marketed or sold in the destination market.
Food Farm Hub does not independently certify products and does not guarantee that any product is suitable for a particular market, application or intended use.
References to certifications, standards or licenses on the website are generally based on information supplied by the relevant Supplier unless expressly stated otherwise.

9. Samples
Where product samples are arranged through Food Farm Hub, the sample is provided for evaluation only unless otherwise agreed.
A sample does not guarantee that subsequent commercial production will be identical in every respect.
Buyers and Suppliers should confirm final specifications, quality standards, production tolerances, packaging and inspection requirements directly before placing or accepting a commercial order.
Any shipping, customs, product-testing or other sample-related cost will be handled according to the arrangement agreed for the particular sourcing project.

10. Prices and Commercial Information
Prices, minimum order quantities, production capacity, availability, specifications and delivery information displayed on Food Farm Hub or communicated during sourcing activities may change without notice.
Unless expressly confirmed by the relevant Supplier, information displayed on Food Farm Hub should not be considered a binding commercial quotation.
The Supplier is responsible for issuing its final quotation and confirming commercial terms directly with the Buyer.

11. Fees, Membership and Performance-Based Arrangements
Certain Food Farm Hub services may be free, while others may require:

• supplier setup fees;

• membership fees;

• lead or RFQ fees;

• advertising or promotional fees;

• sourcing fees;

• referral fees;

• commissions;

• project fees; or

• other service fees.

Applicable fees will be communicated separately or described in the relevant service plan, quotation, order form or agreement.
Where Food Farm Hub and a Supplier, partner or other party have entered into a separate commission, referral, membership or business-development agreement, the terms of that agreement will apply in addition to these Terms.
If there is a conflict between these Terms and a signed specific agreement, the specific agreement will govern the matters covered by that agreement.

12. Business Partners and Third-Party Services
Food Farm Hub may introduce users to independent sourcing agents, exporters, trading companies, logistics providers, consultants, testing companies, payment providers or other third-party service providers.
Unless expressly stated otherwise, these third parties are independent businesses.
Food Farm Hub is not responsible for the acts, omissions, prices, services or performance of independent third parties.
Users should review and agree directly to the relevant third party's terms before using those services.

13. Communication Between Users
Users must use buyer, supplier and partner contact information obtained through Food Farm Hub only for legitimate business purposes relating to the relevant opportunity or potential business relationship.
Users must not:

• send unlawful spam;

• misuse personal or business information;

• impersonate another person or company;

• provide intentionally misleading information;

• use contact details for unrelated mass marketing without permission; or

• engage in fraudulent, abusive or illegal activities.

Food Farm Hub may restrict access to its services where misuse is suspected.

14. Confidential Information
Users should avoid submitting highly confidential information through public forms or public webpages.
Where confidential information is exchanged during sourcing or matching, each party remains responsible for determining whether a separate non-disclosure agreement ("NDA") is necessary.
Food Farm Hub will use reasonable care when handling non-public sourcing information but does not automatically assume contractual confidentiality obligations unless separately agreed in writing.

15. Website Content
Information provided on Food Farm Hub is intended primarily for general business, sourcing and informational purposes.
While we aim to maintain useful and reasonably accurate information, supplier information, product details and other third-party content may be provided directly by third parties.Food Farm Hub may edit, reorganize or format content for clarity, presentation, search visibility or promotional purposes.Food Farm Hub reserves the right to correct, update, suspend or remove content at any time.

16. No Endorsement or Guarantee
The appearance of a company, product, supplier, buyer or partner on Food Farm Hub does not constitute a guarantee, certification or unconditional endorsement by Food Farm Hub.
Terms such as "verified", "qualified", "network supplier", "partner", "recommended" or similar descriptions, where used, may indicate that certain information or business criteria have been reviewed. They do not guarantee future performance or eliminate the need for independent due diligence.

17. Disclaimer of Warranties
To the maximum extent permitted by applicable law, Food Farm Hub services are provided on an "as available" and "as is" basis.
Food Farm Hub does not warrant or guarantee:

• uninterrupted website availability;

• the accuracy of all third-party information;

• the suitability of any supplier or buyer;

• product quality or conformity;

• availability or pricing;

• successful sourcing results;

• successful negotiations;

• completion of any transaction;

• payment by a Buyer;

• performance by a Supplier;

• delivery or shipping performance; or

• any particular commercial result.

Users participate in sourcing discussions and transactions at their own commercial risk.

18. Limitation of Liability
To the maximum extent permitted by applicable law, Food Farm Hub will not be responsible for indirect, incidental, special, consequential or business losses arising from interactions or transactions between users.
This may include loss of profit, loss of opportunity, loss of revenue, production delay, shipping delay, rejected goods, payment default or reputational loss.

Food Farm Hub will not be responsible for disputes arising between Buyers, Suppliers or third parties concerning products, pricing, quality, payments, delivery, contracts or other commercial matters.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

19. Indemnification
To the extent permitted by applicable law, each user agrees to be responsible for losses, claims or liabilities arising from:

• information submitted by that user;

• products or services offered by that user;

• infringement of third-party rights;

• violation of applicable laws;

• fraud or misrepresentation; or

• breach of these Terms.

 

20. Suspension or Removal
Food Farm Hub may suspend, restrict or remove a listing, inquiry, account or access to services where we reasonably believe that:

• information is false or misleading;

• a user has engaged in fraudulent or unlawful activity;

• another party has raised a serious complaint;

• intellectual property rights may have been infringed;

• the Terms have been materially breached; or

• continued access may create legal, security or reputational risk.

Where appropriate, Food Farm Hub may request clarification or supporting documentation before restoring access.

 

21. Intellectual Property
The Food Farm Hub name, branding, website structure, original text, graphics and other materials created by Food Farm Hub are owned by or licensed to Food Farm Hub.
Users may not copy, reproduce, commercially exploit or misrepresent Food Farm Hub content without permission, except where permitted by law.
Supplier trademarks, images and product information remain the property of their respective owners.

22. External Links
Food Farm Hub may contain links to Supplier websites, partner websites or other third-party websites.
These links are provided for convenience and informational purposes.
Food Farm Hub does not control and is not responsible for third-party website content, security, privacy practices, services or transactions.

23. Personal and Business Data
Food Farm Hub may process business contact information and other personal information in connection with sourcing, business matching, supplier management, inquiries and related services.
The collection and use of personal information is further described in the Food Farm Hub Privacy Policy.
By submitting an RFQ or other business inquiry, users acknowledge that relevant information may be shared with appropriate suppliers or business partners where reasonably necessary to respond to the request.

24. Changes to These Terms
Food Farm Hub may update these Terms from time to time to reflect changes in services, business practices or legal requirements.
The latest version will be published on the Food Farm Hub website together with its effective or updated date.
Where required by applicable law, Food Farm Hub will provide users with appropriate notice before material changes become effective.
Continued use of the services after revised Terms become effective constitutes acceptance of those revised Terms, to the extent permitted by applicable law.

25. Governing Law and Disputes
These Terms are governed by the laws of Thailand, without prejudice to any rights or protections that cannot lawfully be excluded.
Users should first contact Food Farm Hub in good faith to attempt to resolve disputes relating directly to Food Farm Hub services.
Unless otherwise required by applicable law or agreed in a separate written agreement, disputes relating to these Terms will be subject to the jurisdiction of the competent courts of Thailand.

26. Contact
Questions about these Terms may be sent to:

​

Food Farm Hub Company Limited
141/63 Skulthai Surawong Tower, 40th Floor
Bangrak, Bangkok 10500
Thailand
Email: inquiry@foodfarmhub.com
Website: www.foodfarmhub.com

 

Sourcing & Business Matching Disclaimer
Food Farm Hub is a B2B sourcing and business-matching platform that facilitates connections between buyers, suppliers and business partners.

Unless expressly agreed otherwise in writing, Food Farm Hub is not the buyer, seller, manufacturer, importer, exporter or contracting party in transactions introduced through the platform.

Supplier, product, certification, pricing and other commercial information may be provided by third parties. Buyers and Suppliers are responsible for conducting their own due diligence and confirming product specifications, pricing, quality, certifications, payment terms, logistics, regulatory requirements and contractual terms before entering into any transaction.

Food Farm Hub does not guarantee that an RFQ, inquiry, introduction or business match will result in a response, quotation, order or successful transaction.

Use of Food Farm Hub and participation in transactions with third parties are subject to the Food Farm Hub Terms of Use and Privacy Policy.